There is a very good saying about trust.
Trust takes years to build, seconds to break, and forever to repair.
Unfortunately, many people seem to not abide by this and no place has that been more prevalent lately than in certain job descriptions and recruitment processes in general. At least for me.
What am I talking about you ask?
Well, I've been involved in many interviews during the last year or so. Both as an interviewer and as an interviewee. And I find it increasingly hard to understand the logic behind some of the moves that managers make with their fine organizations. And one of the most prevalent aspects is that of not being completely honest in your job description.
Listen, I'm not going to stand here and pretend that I never did stuff outside of my JD. That's how people grow and it's fine.
But when you sell a job as being something, only to tell me in the interview that it's somehow different, I lose trust and time. And more than trust, time is more precious than anything else.
Two relevant examples spring to mind.
One would be when I had to solve a technical test, which I did, only to find out that I wasn't suitable because I hadn't solved two extra things that were not included in the task description.
Think I'm over exaggerating?
About a year or so ago, I was due to start a new job and the agreements we made included two days of work from home per week. To my surprise though, like 1 week before I was about to start, I learned that this would take effect after like 2-3 months... Which was not something I knew beforehand.
Some months later, I was due to start an interview process for another remote position, which apparently existed. I say apparently because after having my interview process start postponed 3 times, I learned that there were other people in more advanced phases and they didn't really want to start another interview process with someone else. Did I mention that everyone's time is something we can't get back and for which we should have respect?
I know Gregory House said "Everybody lies", but that should never be your motto in life and more importantly, in your organization. Lying breeds more lying.
If you as a manager build your culture around lack of complete honesty, your employees will be doing the same and will adopt that culture. They'll avoid being transparent with the clients, the employees and the candidates.
And when everything is exposed, which inevitably happens, everything you will have strived to build will crumble. And when companies crumble from the inside, they're gone. Sure, they might find a way to cover everything up, maybe. But that's not a guarantee.
Transparency builds trust and makes employees feel that they’re working for a company with higher ethical standards.
So next time you think about not being completely transparent or honest, think about this: is the situation worth the years of effort you put in to build your reputation?
Your business is ready to reach the next level when transparency is part of the process every step of the way.