Written by Robert DragneMar 03, 2020

How do we communicate efficiently?

We use awesome tools to help our team be the best they can be when it comes to communication. Below we will provide a brief description of the tools we use most, and which have helped UpStackers be amazing communicators. 

Slack 

Does anyone really want to read another Slack description, hence we won’t dwell on Slack too much?

Do we love it? Of course, we do, it is a given!

Want better remote team communication? Use Slack! 

In our team, the simplicity of Slack has been instrumental in achieving successful communication. We have used async very effectively and our tools/integrations, of choice, have made our communication streamlined and effective. 

Asana 

Although all Upstack core members have been working with varied PM software, internally we prefer to use Asana. As many of you probably did, we switched between views for ages, always finding new ways to improve. Currently, we are sort of agreed on the board view, but things can always change. 

Asana simply works for us, it is both light and powerful at the same time, for certain internal projects we use Scrum, for others, we use Kanban, regardless of what we could throw at it, and we did, it has never failed us. 

We focus a lot on communicating particularly well in Asana because of the async nature of that communication. So a timely response, for a team member who starts work in a few hours, is always a good result. 

Gong

This tool might not be 100% familiar to most, but essentially it is a call recording tool, which creates transcripts of all meetings and helps analyze the calls and offers suggestions to improve. 

Why is it so important that we chose to include it in our analysis? 

Imagine your role is based anywhere in a client-facing position, wouldn’t you love to be able to review your previous meeting and find where you can improve. Meetings are all about communication, and Gong has allowed us to review how we communicate, how our developers communicate and finally how our clients communicate. 

Using all this breadth of information we constantly evaluate our success in communicating and implement measures to improve so that we enable our client’s success. 

Standup Alice 

A great tool for organized, effective teams, of any size, to communicate. Standup Alice offered Upstack the transparency it needed, at that point. We have used it successfully, for well over a year, providing us with excellent daily updates from the team. 

The team liked it especially because it helped them plan and track their day. Ultimately, we all felt it was quite static, and we needed something more dynamic.

Innovation Alert! - Jambird

Jambird is a Slack based bot, which we are currently developing, it helps the team communicate what they are working on in real-time. 

When Yossi first started talking about his vision for Jambird, I don’t think many of us got it, it slowly grew on us though. Currently, after 9 iterations, Jambird has become Upstack’s primary daily stand-up tool. Dynamic is the best way to describe it. 

Starting to work on something? Start Jamming! 

It is that simple, the bot registers your jam, attaches a gif to it and adds it to your jamlist. All ongoing jams are visible on the Jambird Upstack team page.

Its thread-based system allows Upstackers to better communicate throughout the day, keeping each other in sync on a multitude of activities, and everyone gets a cool roundup at the end of the day. 

Here's an official visual presentation of Jambird!

Stay tuned for the last part of this series of articles to find out how Jambird helped us succeed! 

 

If you want Upstack to be part of your story - don't hesitate to contact us RIGHT NOW!